Refund and Returns Policy

Effective Date: [Insert Date]

1. Appointment Fees

Non-Refundable: Fees for medical consultations, including appointments and services, are generally non-refundable.
Rescheduling: If you need to reschedule an appointment, please contact us at least [24/48] hours in advance. We will do our best to accommodate your request. Failure to provide adequate notice may result in a rescheduling fee.

2. Payments

Accepted Payment Methods: We accept payments via [credit/debit cards, cash, insurance claims, etc.].
Payment Confirmation: Receipts and payment confirmations will be provided for all transactions.

3. Cancellations

Appointment Cancellations: To cancel an appointment, please notify us as soon as possible. If you cancel within [24/48] hours of your scheduled time, a cancellation fee may apply.
Refunds for Cancellations: Refunds for pre-paid services will only be issued if the cancellation is made more than [48 hours] in advance. Refunds will not be issued for missed appointments or cancellations made within [24 hours].

4. Services Provided

Medical Services: All medical services and consultations are provided based on individual medical needs. There are no refunds for services rendered or medical advice provided.
Satisfaction: If you are dissatisfied with the care or service provided, please contact us directly to discuss your concerns. We aim to address any issues to the best of our ability.

5. Insurance Claims

Direct Billing: We may offer direct billing to certain insurance providers. Any adjustments or refunds related to insurance claims will be handled in accordance with the insurance provider’s policies.
Patient Responsibility: Patients are responsible for verifying their insurance coverage and paying any amounts not covered by insurance.

6. Contact Us

For any questions or concerns regarding our Refund and Returns Policy, please contact us at:

Dr. Biswamohan Mishra

Kalinga Institute of Medical Sciences (KIMS)

biswamohann@gmail.com

+(91) 674 711 1000